Condition Note

All items come with a charging cable or wall charger and cable unless otherwise noted. With over 10 years of experience, we source inventory from trusted vendors to ensure quality. Each device is thoroughly checked and inspected by our trained staff, and any defects will be clearly communicated to customers.
  • Brand New:

    This device is brand new, unused, and unactivated, sealed in its original manufacturer packaging. It includes a full manufacturer warranty and comes with all original accessories.

  • Renewed by Manufacturer (1 Year Warranty): 

    This device has been renewed by the manufacturer and meets all requirements to function like brand new. It includes a full manufacturer warranty and comes with all original accessories.

  • Brand New - Handset Only 

    This device is brand new but comes without the original packaging. It has never been used or activated and includes the full manufacturer warranty.

  • Opened Box - 6 Month Warranty 

    Save on your budget with customer returns, marked as 'Opened-box.' These devices come in their original packaging with all manufacturer accessories. While the device itself is in like-new condition, the packaging may show some signs of wear or minor tears. It comes with our 6 month warranty.

  • Certified Pre-owned (CPO - 6 Month Warranty) 

    This device is in CPO (Certified Pre-owned) means excellent, like-new condition with no visible signs of wear. The battery health is guaranteed to be 95% or higher. The device has never undergone any repairs or part replacements and remains in its original manufacturer condition. It comes with our 6 month warranty.

  • Pre-owned / Used

    This device was gently used before. It has been thoroughly checked, confirmed to be fully functional, and reset to factory settings.

  • Refurbished 

    This device has been refurbished and restored to full working condition. It may have had one or more components, such as the screen or charging port, replaced. The latest iOS update may display a message about these replaced parts. The device has been thoroughly inspected and is confirmed to be functioning normally.

Pre-owned, used, and refurbished items are categorized by cosmetic condition as follows:

  • Excellent: The device shows minimal signs of use with very light wear.
  • Good: The device has normal wear, such as light scratches or small dents.
  • Fair: The device has noticeable scratches or dents, but nothing major.
  • Heavy Used: The device shows significant wear with visible marks, including one or multiple heavy scratches, dents, or chips on the screen, back, or body.